Refund and Returns Policy

Return and Exchange Policy

We only offer exchanges; unfortunately, we do not provide refunds.

Conditions for Exchange:

• Items must be returned in their original condition, meaning dresses should still display their original folds.
• You need to initiate returns within seven days of receiving your item.
• All items must be unworn, unwashed, and should come with all original tags and packaging included.

Clothing:

• We highly recommend that customers carefully consult the size charts before making a purchase to reduce the need for exchanges.

Damaged or Defective Items:

• We’re happy to replace items only if they’re found to be defective or damaged.
• To request an exchange for the same item, please reach out to us at 0434575396.

Shipping Information:

• Customers are responsible for covering all return shipping costs.
• Please note that shipping fees are non-refundable.
• For items valued over $100, we advise using a trackable shipping method or getting shipping insurance, as we cannot guarantee that returned items will reach us.

Delivery Time for Exchanges:

• The time it takes for an exchanged product to arrive can vary depending on the recipient’s location.